Shipping policy
Shipping Policy
Effective Date: 05/01/2025
Last Updated: 05/01/2025
At ShopSocialHemp.com, we strive to ship your order as quickly and securely as possible. Please review the following shipping details before placing your order.
1. Processing Time
Orders are typically processed within 1–2 business days, not including weekends or holidays. Orders placed after 2 PM PST may be processed the following business day.
2. Shipping Methods & Delivery
We use USPS, UPS, and other trusted carriers to deliver your products. Shipping times typically range from 2–5 business days depending on your location and selected shipping method.
3. Order Tracking
You will receive a tracking number via email once your order has shipped. Please allow 24–48 hours for tracking updates to appear.
4. Shipping Restrictions
Due to varying state laws, we do not ship THCa products to the following states:
- Arkansas
- Hawaii
- Idaho
- Kansas
- Louisiana
- Minnesota
- Oklahoma
- Oregon
- Rhode Island
- Utah
- Vermont
By placing an order, you acknowledge that it is your responsibility to understand your local laws and ensure that the products you purchase are legal in your area.
5. Lost, Stolen, or Delayed Packages
Once your package is handed to the shipping carrier, we are not responsible for delays, loss, or theft. If your tracking information shows that a package was delivered but you did not receive it, please contact the carrier directly to file a claim.
6. Incorrect Address
Please double-check your shipping address before placing your order. We are not responsible for orders sent to incorrect or incomplete addresses. If a package is returned to us due to an invalid address, reshipping may require an additional fee.
7. Contact Us
If you have any questions about our shipping policy, please contact:
Email: support@shopsocialhemp.com
Mailing Address: Social Hemp LLC, [Insert Business Address]